We accept garments for cleaning under the following Terms and Conditions

  1. Regular Cleaning service delivery is within 3 working days.
  2. Urgent delivery is by next day evening 7pm
  3. Same Day delivery is 7pm of the day the garments were handed in for cleaning  if garments are handed in by 10am on the day.
  4. Extra charges apply for Urgent and Same Day delivery.
  5. Weekly Off, Public Holidays are not counted while arriving at delivery date.
  6. Minimum billing of Rs 500 is required for Free home pickup and delivery
  1. While Hill Road Cleaners strives to provide the best professional cleaning services; All articles are accepted at customers risk. Hill Road Cleaners will not be liable for damage arising during cleaning process.
  2. Hill Road Cleaners accepts no responsibilty for colour bleeding during Dry Cleaning, Wetcleaning or Laundry process
  3. We cannot gurantee that damage if any can be identified at the time garments are dropped off at our store or picked up from home. We examine each garments at our factory after we receive them and inform the customer of any damage if identified. However, we don’t guarantee that every damage will be identified before processing.
  4. Any damage must be brought to notice within 24 hrs of receipt of garment.
  5. In case of misplaced or damaged in process or damage due to any other causes of garment, a maximum liability will be 10 times the cost of processing that garment.
  6. Hill Road Cleaners will not be responsibe for loss or damage due to natural calamities and Fire.
  7. Hill Road Cleaners will not be responsible whatsoever for garments not collected within 30 days of delivery date. We will do our best to contact the customer of such garments.
  8. Hill Road Cleaners will not be responsible for loss or damage of any personal effects left in garments or bags handed in for cleaning like money, jewelery or any such valuables.
  9. Hill Road Cleaners is proud of our professional expertise and we will do our best to remove stains. However there is no gurantee for stain removal
  10. Cleaning charges apply in case stains cannot be removed despite of our best efforts.
  1. We accept payment by cash or online via sms link for home delivered orders and for walk in customers by cash, card, or online
  2. The facilitation fee for use of Card or Online payment gateway is 2% + ST and will be borne by customers
  3. All home picked up orders will be billed at the store and a bill sent to customer via e-mail or Whattsapp
  4. Taxes and Levies are chargeable as per Indian law
  5. Prices are subject to change without prior notice
  1. Terms and conditions are subject to change without prior notice
  2. No employee or agent of Hill Road Cleaners has the authority to alter these terms and conditions in any manner whatsoever.
  3. The terms and conditions on this site are subject to the Indian Laws and Jurisdiction of Mumbai Courts only.
  4. Feedback is welcome at E-mail:care@hillroadcleaners.com Telephone: +91 22 26458646 Mobile +91 992 0373306

The information contained in this website is for general information purposes only. The information is provided by Hill Road Cleaners, a property of Hill Road Cleaners, While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Hill Road Cleaners, We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Hill Road Cleaners, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

http://www.hillroadcleaners.com uses cookies to collect visitor data and analyze traffic on our site.

This information helps us understand customer interests and helps us improve our website. When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information.

This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/ refuse cookies, and/ or notify you before they are placed.

We do not sell, give, or trade the statistics they store to any 3rd parties for data-mining or marketing purposes.

Drop

  1. Hand in your order : Check the contents of your pockets/bags before handing your order to counter-clerk.
  2. Receive your Invoice: Count the number of garments you have handed in and confirm this with the invoice presented to you
  3. Special Instructions: Convey any special instructions before the invoice is made

Pick-up

  1. Hand in your invoice to the counter clerk
  2. Once your order is assembled you may pay by cash, card or on;ine link
  3. Confirm the number of garments in your order match the number of garments in the invoice

Home Pick-up/Drop

  1. Call 26458646 or 992 0373306 | E-mail:care@hillroadcleaners.com
  2. For Home Pick-up: Give your detailed address along with telephone numbers and landmarks.
  3. Confirm the number of garments in your order. We will send you the invoice via e-mail or Whatsapp
  4. For Home Drop: Give your Invoice number, name, telephone numbers and landmarks
  5. You may pay for your Home Dropped orders via cash or online payment link we will send via SMS
  6. Confirm the number of garments matches the number of garments on your invoice

http://www.hillroadcleaners.com respects the intellectual property rights of others. If you believe that your intellectual property rights have been infringed by any content of http://www.hillroadcleaners.com, please provide us with a notice that contains the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or other rights that have been allegedly infringed.
  2. Identification of the copyright, trademark or other rights that have been allegedly infringed.
  3. The specific URL used in connection with the publication of the allegedly infringing page.
  4. Note that simply including “www.hillroadcleaners.com” is not sufficient to identify what you are objecting to; please include links to specific page on our website.
  5. Your name, address, telephone number and email address.
  6. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the rights owner, its agent or the law.
  7. A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright or other right that is allegedly infringed.

Cancellation request for Same Day and Next Day Service must be made within one hour of dropping off order at our store or if home picked up. Cancellation request for Regular service must be made before the end of the day the order was handed in Cancellation of a Pickup or Drop must be made via telephone call within 30 minutes of making a Pickup or Drop request A 100% refund will be paid for all pre-paid orders if we are unable to process your order for what so ever reason

Let Us
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Your clothes that are as personal as personal gets.

Book a Service +91 9920373306